Contact information

WE’RE HERE TO HELP YOU AND YOUR FURRY FRIENDS! 🐾

At Evoset, we’re dedicated to making playtime the best part of your cat's day. Whether you have a question about our Smart Butterfly toy, need help with an order, or just want to share a video of your cat in action—we’re all ears.

🚚 QUICK SELF-SERVICE

Save time! Check your order or find answers instantly below:

📩 CUSTOMER SUPPORT

Email Us: support@evoset.ca

  • Please include your Order # (e.g., #EV1234) for faster service.

Support Hours: Monday–Friday | 9 AM – 6 PM (EST)

  • We aim to respond to all inquiries within 24 business hours.

🏢 CORPORATE & MAILING

Legal Entity: EVOSET PET SUPPLIES INC. Address: 2627 Comet Ct, Mississauga, Ontario, L5K 2S1, Canada

⚠️ IMPORTANT RETURN NOTICE: > Please do not send returns to the address above. This is a corporate office and cannot process product returns. To initiate a return, please email support@evoset.ca to receive the address of our dedicated fulfillment and inspection center.